Last Updated: May 28, 2025
«WelcomeBikers LTD» owns and operates an online platform that provides users with information, recommendations and services related to travel and leisure, including tools for researching and/or booking hotels, rentals and other accommodations, attractions and experiences, restaurants, flights, and cruises, among other leisure related services. In this Statement, we refer to these as our "Services".
The information that you and others entrust us with enhances our ability to provide more relevant, personalized and helpful Services. We know that sharing your information with us is based on trust. We take your trust in us seriously and are committed to providing you helpful information, products and services, curated based on the information you have shared with us. Equally, and perhaps more importantly, we are committed to respecting your privacy when you visit our website or use our Services and being transparent about how we use the information you have entrusted to us.
This Statement describes how we obtain, use, and process your information. It informs you of the rights you have, how you can exercise them and how you can contact us. Please review this Statement carefully tolearn about our practices with respect to information and privacy. By visiting our websites and related mobile applications, as well asother online platforms such as our affiliated partners' websites, apps and social media, whether on a computer, phone, tablet, or similar device (each of these is referred to as a "Device"), you acknowledge and confirm that you have read this Statement.
We offer our Services to users in a number of countries and territories where the laws and customs differ:
- Montenegro
- Serbia
This Statement provides a general overview of our privacy practices.
Inaddition, Sections 12 through 15 of this Statement provide specific information relevant to users residing in certain regions orcountries.
Noticeat Collection of Personal Information
We collect personal information from and about you as detailed in this Notice at Collection of Personal Information (“Notice”) and in the Statement.
What categories of personal information do we collect and why?
Biographical information & identifiers: This may include your name; phone number, postal, billing, and email address; other information about yourself that you have voluntarily disclosed; unique personal identifier; online identifier; IP address; account username and password; and other similar identifiers.
Characteristics of Protected Classifications under Applicable Law:
This may include your billing and payment card information and certain information that you provide to support your travel and planning, such as a driver’s license number, passport number or trip insurance policy number.
Commercial Information: This may include information related to products or services that you have purchased or obtained, including details of your membership with «https://welcomebikers.eu/», purchasing and booking history, information about your travel, experience and dining plans and preferences, and any other information about your travel plans that you have voluntarily disclosed.
Internet or other Electronic Network Activity Information: This may include information related to your browsing history (including pages you have visited, content reviewed, and apps reviewed), search history, and access to and use of our Services (including automatic collection of information as described in more detail in this Statement).
Precise Geolocation Data: This may include the location of your Device when you have agreed toshare your location information via privacy settings on your Deviceor, for example, if you have uploaded photos tagged with location information.
Visual and Audio Information: This may include photos, reviews, forum and social posts, and videos that you may provide to us. In addition, we collect communications when you contact our customer service team, including inbound and outbound calls.
Inferences Drawn from the Above: We may generate inferences based on the above categories of personal information.
Sensitive Personal Information: The following categories are considered “sensitive personal information” under certain privacy laws: precise geolocation data, driver’s license number, or passport number. To the extent that we use or disclose any “sensitive personal information” or “sensitive data”, as those terms are defined in applicable privacy laws, we do not use or disclose the sensitive personal information for the purpose of inferring characteristics about you or for any purpose other than limited permissible purposes, such as providing our Services and verifying, maintaining the quality of, and improving our Services.
We collect and use each category of personal information for the following business and commercial purposes described in more detail in Section 2 of the Statement: registration, membership and other contracts, to improve our Services, personalisation and customization, communication, and legal compliance.
We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set out in the Statement, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise, or defend any legal rights.
What categories of personal information do we “share” to third parties?
We may “share” the following categories of personal information to business partners, social media websites, advertising networks, data aggregators, and other third parties identified in Section 3 of this Statement for purposes of delivering interest-based advertising, analysing use of our websites and apps, and enhancing user engagement on our websites and apps and on social media: biographical information/identifiers, Internet or other electronic network activity information, commercial information, and inferences drawn from the above. We do not knowingly sell or share personal information of individuals under the age of 16.
1. Information Collected and Processed
When you access or use our Services, we collect and process information from and about you to provide the Services in a more personalized and relevant way. Some information we collect passively, for example, with our servers or with cookies or other similar tracking technologies. Some information we collect from different sources, including from you, affiliated entities, business partners, and other independent third-party sources. When you use our Services by“clicking-through” from a third-party website or when you visitthird-party websites via our Services, those third-party websites may share information with us about your use of their service. Any information that we receive from third-party websites may be combined with the information provided by you.
2. Information Uses and Purposes
To the extent possible, we want to provide you with relevant content and a tailored experience when you use our Services, and we use information about you.
3. Information Sharing
In order to provide some of our Services and processing activities, we use service providers and may need to make available each category of information that we collect to these service providers, and certainother third parties, including our group of companies, in the following circumstances:
4. Information Choices
You have options with respect to the processing and use of your information by us. You can access, update, and even close your account by visiting the “Member Profile” section on our website or app. In addition, you can do the following:
5. Information on Children
Our Services are not intended for children, which we consider to be: (i) individuals that are 13 years of age or under, or the age of privacy consent in your jurisdiction; or (ii) when processing data on the basis of a contract, the age of legal capacity to enter into the agreement.
6. Information Transfers
We offer our Services to users located in many different jurisdictions. If we transfer your information to other countries, we will use and protect that information as described in this Statement and in accordance with applicable law.
7. Information Security
We have implemented appropriate administrative, technical, and physical security procedures to help protect your information. We only authorize specific personnel to access personal information and they may do so only for permitted business functions. We use encryption when transmitting your information between your system and ours, and between our system and those of the parties with whom we share information. We also employ firewalls and intrusion detection systems to help prevent un authorized access to your information. However, we can not guarantee the security of information from unauthorized entryor use, hardware or software failure, or other circumstances outside of our control.
8. Information Deletion and Retention
We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set outin this Statement, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise, or defend any legal rights.
9. Information from Cookies
We want your access to our Services to be as easy, efficient, and useful as possible. To help us do this, we use cookies and similar technologies to improve your experience, to enhance website security, and to show you relevant advertising.
Cookies are small text files that are automatically placed on your Device when you visit almost any website. They are stored by your internet browser and contain basic information about your internet use. Your browser sends the information from these cookies back to a website every time you revisit it, so it can recognize your Device andimprove your experience by, among other things, providing you with personalized content. We also use other tracking technologies, suchas pixel, SDKs, or server logs, that have a similar functionality. We also use cookies and tracking technologies to remember your login details, so you don’t have to re-enter them repeatedly when you use our Services or to help us understand your preferences.
To give you control, we provide you with a Cookie Consent Tool which allows you to adjust and customize your cookie settings. You can access the Cookie Consent Tool by clicking the “Cookie consent” link at the bottom of every page and modify your preferences in our cookie banner. In addition, you can manage cookies through the settings of your internet browser. In the settings of your Internet browser, you can choose which cookies to accept and reject.
We allow third parties to collect and use information obtained during your browsing activities in order to deliver tailored advertisements to you (from us and from third parties across the Internet), to analyze activity and engagement on our website or app, and to provide you with enhanced Services. These parties are listed in our Cookie Consent tool, where we provide you with their details and links totheir privacy notices. When we disclose your information to the sethird parties, this may be considered a “sale” or “share”under the applicable U.S. state privacy laws. Details on how to exercise your legal rights with respect to such “sales” or“shares” can be found below in Section 13.
Most advertising networks offer you a way to opt out of advertising cookies. See www.aboutads.info/choices/ and www.youronlinechoices.com for useful information on how to do this.
If you decline certain cookies, your access to some functionality and areas of our Services might be degraded or restricted.
Our use of any information we collect through cookies is subject to this Statement, which is linked on every page of our website.
10. Information on Statement Changes
We may update this Statement in the future. If we believe any changes are material, we will let you know by doing one or more of the following: sending you a communication about the changes, placing anotice on the website and/or posting an updated Statement on the website. We will note at the top of this Statement when it was most recently updated. We encourage you to check back from time to time toreview the most current version and to periodically review this Statement for the latest information on our privacy practices.
11. Contact
If you have a data privacy request, such as a request to have your data deleted or accessed, also for general data privacy inquiries or questions regarding our Privacy and Cookie Statement, please contact our Privacy Team by emailing us at info@welcomebikers.eu
12. Europe and the UK
12.1 General Data Protection Regulation Privacy Statement
This Statement is does not applies to persons in the European Economic Area (“EEA”), including those based in the United Kingdom. However, our service strives to follow the principles and best practices of the GDPR.
13. United States
13.1 Your U.S. State Privacy Rights
Dependingon your U.S. state of residence, you may have certain rights inrelation to your personal information that we collect, use, ordisclose in accordance with this Statement, including:
13.2 Notice of Financial Incentives
We may collect your personal information in connection with certain special offers, discounts, sweepstakes, contests, or other promotions (collectively, “promotions”) that we may make available to you. For example, we may collect your biographical information/identifiers (e.g. name, contact details, etc), commercial information, internetor other electronic network activity information, characteristics of protected classifications under California or U.S Federal law, visual and audio information, or inferences drawn from the above. Because these promotions may involve the collection of personal information, they may be interpreted as a “financial incentive” under California law or a “bona fide loyalty program” under Colorado law. We use the personal information that we collect as described inthe Notice and in Section 2 of the Statement, and we may sell, share, or disclose the personal information that we collect as described in the Notice and in Section 3 of the Statement.
14 International Transfers
Your personal information will not be stored or transferred to countries outside the EEA and the UK for the purposes described in this Statement.